This is a handy feature if you live a LONG distance from the nearest location, or you just have trouble making it in-store for whatever reason. They actually allow you to return purchases made via their website via UPS, as well as products bought in-store. What About Online Returns?Īnother really cool feature at the Home Depot is their online return system. I’ll keep this list updated in case new items become non-returnable. – Custom Blinds – The only blinds that can be returned say “Guaranteed to Fit” on them. You also can’t return any “Oops” paint that you buy at a discount. – Custom Tinted Paint – For this reason, make sure you see the color of the paint before you buy it.

The following items are not returnable to the Home Depot… Your mileage may vary from store to store depending on the employee you encounter, but I have personally returned stuff without the box. In most cases, yes, the Home Depot will take stuff back without the original box or packaging. While this is not stipulated anywhere on the Home Depot website it could very well be a store by store policy.īe aware that your return may get rejected if the value is over $50 and you don’t have your receipt. I received a comment from someone who was told they could not return an item without a receipt because it was valued at over $50. This is done to protect themselves from shoplifters who try and return their loot for a quick profit. I’ve been told that if you make too many returns without a receipt, they will flag your account and not accept any returns from you for up to 90 days. as they will track your return history this way. If you paid with cash, or a Home Depot gift card, they’ll usually still accept the return for store credit.īe prepared to show a valid I.D. What If I Lost My Receipt?Īnother cool aspect of The Home Depot’s return policy is they can often find your order in their system using the credit card or debit card you used to make the purchase. This is especially true if you’re okay with store credit or an exchange. With used items, it often comes down to the amount of “wear & tear” the product shows and is typically handled on a case-by-case basis.įor example, if you bought a Wooster paintbrush and use it heavily for an entire weekend then decide to return it, you’re probably out of luck.īut if you only used the paintbrush for a couple minutes, weren’t happy with, and cleaned it thoroughly, you stand a really good chance of them taking it back. If you still have the original packaging, receipt, and still within 90 days, you can return most opened or used items. Lowe’s has a similar policy in place on major appliances, and based on the comments, it’s not very popular with shoppers. If you don’t inspect the appliance carefully, then later notice an issue, call Home Depot at (800) 455-3869 within 48 hours of delivery or pickup time and they’ll help you with a return. See Also: 7 Highly Clever Ways to Save Money at The Home Depot What’s the Return Policy on Major Appliances?Īlways carefully inspect the appliance upon delivery to your home and “refuse delivery” if the item is damaged or defective. I wasn’t aware that The Home Depot sold consumer electronics.

Gas Powered Stuff & Tractors – 30 days.

These items all have a different time window for returns.

You have a generous 90 days to return an item to the Home Depot if you’re not satisfied for any reason.

What is the “Official” Home Depot Return Policy? Here’s everything you need to know to make returning stuff to the Home Depot a breeze. Because of that, it’s nice to know exactly how it works, what the exclusions are, and even some insider tips for success. Due to nature of DIY projects, the Home Depot return policy is one of the most used return policies in existence.

Bulb auger drill bit home depot